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Licensed Tax Attorneys & CPAs · A+ BBB Accredited · Free Consultation
I'm Logan Allec, CPA — I've reviewed dozens of tax-relief companies, and I founded my own to do it right. If you owe the IRS $10,000 or more, my team will review your case free and tell you exactly where you stand — no pressure, no obligation.
Get My Free Consultation →Free & confidential · Or call 866-8000-TAX
Disclosure: Choice Tax Relief is owned by Money Done Right founder Logan Allec, CPA.
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Innovative Tax Relief- Basics: Innovative Tax Relief LLC does something rare in this industry: it publishes a number.
- Pros: Publishes an actual fee range: most cases $2,000 to $7,500 total.
- Cons: Advertises Enrolled Agents, CPAs and tax attorneys and names none. No license numbers or PTINs.
- FREE CONSULTATION:
Yes
- YEAR FOUNDED:
2016
- BBB RATING:
A · 4.92/5 (235 reviews)
- GUARANTEE:
None; disclaimed on its site
Innovative Tax Relief LLC does something rare in this industry: it publishes a number. “Most cases fall between $2,000 and $7,500 total,” says its homepage, and it bills in phases with a written estimate before each.
The rest cuts both ways: it advertises Enrolled Agents, CPAs, and tax attorneys and names none, publishes no guarantee, and markets an A+ BBB rating when BBB publishes A. Against that: 4.92 out of 5 from 235 BBB customer reviews. We score it 5.2 out of 10.
Disclosure: Money Done Right founder Logan Allec, CPA, owns Choice Tax Relief, which competes with the company reviewed here. That is exactly why the scorecard above is based on published, verifiable evidence rather than opinion.
- BBB Accredited: A+ Rating
- Owned by a CPA: Logan Allec, CPA
- Free Consultation: 100% Free, No Obligation
- Minimum Debt: Works with $10,000+
Table of Contents
Innovative Tax Relief At a Glance
| Free Consultation | Yes |
| Fee Structure | Phased: investigation, then resolution, estimate before each. Most cases $2,000 to $7,500 total; investigation fee not published. |
| Money-Back Guarantee | None. Disclaimed on four pages of its site. |
| BBB Rating | A; 4.92 out of 5 from 235 customer reviews; 14 complaints closed in three years. |
| Year Founded | 2016 |
Who Innovative Tax Relief Is
Get the entity right first
The company reviewed here is Innovative Tax Relief LLC, a Florida LLC, document number L16000125103, Active, at 1450 Centrepark Blvd, Suite 275, West Palm Beach, FL 33401-7434. Website: innovativetaxreliefllc.com.
Two things to check. The shorter domain innovativetaxrelief.com is not established as this company’s site: it would not load, and no separate business was found operating under it. Florida’s registry also returns six other similarly named entities, none of them this company. Match L16000125103 to your engagement letter.
tryinnovativetax.com also belongs to this firm: a lead-capture page with the same suite address BBB has on file, a phone number that differs from the main site’s, and a stated threshold of $5,000+.
Founding and ownership
Per its BBB profile as of August 2026, the business was incorporated and started 6/30/2016: 10 years in business. The principal, Mr. Ozzie Gomez, is BBB-listed as Manager and on the site as Founder & CEO. His only stated credential is an MBA, not a tax credential.
One office, and the company admits it
The site publishes fourteen Florida “location” pages — Miami, Tampa and others. They are search-landing pages, not offices, and the firm says so:
“Our headquarters is about an hour and a half north in West Palm Beach. We serve Miami clients remotely the same way we serve clients in any U.S. state …”
Asked whether a client can visit: “No. IRS representation is federal, so location does not affect our ability to file Power of Attorney, pull transcripts, prepare returns, or negotiate.”
The credentials it advertises, and the ones it names
The site claims credentials at the category level: “Your case is handled by the credentials the IRS recognizes for unlimited representation: Enrolled Agents, CPAs, and tax attorneys, all under one roof.” Not one of those people is named on it. The only individual with a title is Ozzie Gomez, an MBA; besides one case manager named without a credential, others appear by first name only in testimonials. No license numbers or PTINs appear.
Be precise here. We are not saying this firm has no credentialed staff. We could not check: a license check requires a name, and the company publishes none. The finding is non-disclosure, not absence, but either way you cannot verify a credential before paying. Ask for the name, credential and PTIN of whoever will hold your Power of Attorney.
Services Offered
The federal side is well specified. The site names nine IRS programs: offer in compromise, installment agreements, Currently Not Collectible status, penalty abatement, wage garnishment and bank levy release, lien assistance, unfiled returns and audit representation, plus IRS Fresh Start and innocent spouse relief.
It serves all 50 states, Puerto Rico and Washington DC but names no state-specific relief program anywhere.
How Does Innovative Tax Relief Work?
Stage 1: The callback and free consultation
It promises a 5-minute callback during business hours. The consultation is “free, confidential… No cost, no pressure, no obligation,” and on it the firm says it pulls your IRS transcripts with your authorization.
Who takes that call is not disclosed, so do not assume an Enrolled Agent, CPA or attorney. The signup form also gives “express written consent… including via autodialed and/or prerecorded voice calls… including telemarketing sales calls.”
Stage 2: Investigation
The first billed phase is investigation, preceded by a written estimate. Ask what it includes.
Stage 3: Resolution
Resolution is billed separately, with its own written estimate. As the company states, “the IRS or applicable state taxing authority makes the final determination regarding eligibility …”
Innovative Tax Relief Cost
- A published range. “Most cases fall between $2,000 and $7,500 total.”
- Phased billing. “We bill in phases (investigation, then resolution) rather than charging one large upfront retainer.”
- A written estimate before each phase; you decide whether to continue.
- No percentage-of-savings billing.
Two limits hold this at 7. The investigation-phase fee, the first check you write, is never published, so that one you cannot comparison-shop. Minimum tax debt is not disclosed either: intake brackets begin at “Less than $10,000,” but no floor is stated.
There is no guarantee, and the company says so
There is no money-back guarantee and no refund policy anywhere on the site’s 64-URL sitemap, and the Terms of Service contain no refund or cancellation clause. On four pages it disclaims one:
“Innovative Tax Relief LLC does not guarantee that any tax debt will be reduced, eliminated, settled for a specific amount, or resolved within a specific timeframe.”
Some affiliate marketplaces claim a money-back guarantee or refund window. No such term appears in its own terms — which send disputes to “binding arbitration” in Palm Beach, Florida, with “no right… to be arbitrated on a class-action basis.”
Innovative Tax Relief Complaints and Customer Reviews
Keep three BBB metrics apart. Per its profile as of August 2026: grade A, accredited 11/22/2018, file opened 1/25/2018. Separately, reviews average 4.92 out of 5 across 235 reviews. Separately again, 5 complaints closed in 12 months, 14 in 3 years. No government actions or alerts listed.
A BBB letter grade is not a customer-satisfaction score. It reflects BBB’s criteria; the star rating reflects customer submissions.
The company says A+. BBB says A.
The A was confirmed on two BBB URLs, the profile and its details subpage. The company says otherwise in three places: its accreditation page claims “the highest possible rating” — that is A+, not A — its reviews page states “BBB: A+ rating,” and its April 28, 2022 press release calls it “A+ BBB-accredited.”
We report the gap, not a motive: grades move, and marketing may simply not have been updated.
What the complaints and reviews say
Four themes recur across the 14 complaints: services paid for but not performed, including returns not filed; poor communication after signing; promised savings not materializing; and refunds denied, citing the service agreement.
A July 21, 2026 levy complaint was resolved after management intervened. A May 19, 2026 complainant said they were told the firm “could settle the tax for $25000 and payments of 250 a month” and a year later would end up worse off. A January 20, 2026 complainant said their issue went unsolved, which the company disputed. None is adjudicated.
Positive themes: staff praised by name, honesty about what was realistic, progress updates, back returns filed, relief from IRS stress.
“My overall experience with innovation tax relief was very good, very helpful & professional.” Carla R., BBB customer review, 07/19/2026
Negative themes: work not completed, refunds refused, repeated unsolicited calls.
“This company has called me unprompted and repeatedly after I’ve asked them not to.” jessica r., BBB customer review, 1 star, 07/14/2026
The company replied that it could not locate a matching record and asked for contact details to investigate. Against 235 reviews averaging 4.92 out of 5, the negative material is real but a small minority.
Elsewhere, BestCompany shows 5.0 out of 5 from 131 user reviews and the aggregator Birdeye 4.8 out of 5 across 642 reviews — 425 from Google, 217 from BBB. Birdeye is the firm’s own review-management software, which indicates actively solicited or managed reviews — normal industry practice, but context for high aggregate scores. We publish no Google or Trustpilot score: Trustpilot blocked access and no Google listing was fetchable.
Is Innovative Tax Relief Legit?
It is a real, actively registered Florida company operating since 2016. Searches of FTC actions, the Florida Attorney General’s office, court and class-action records, and BBB’s government-actions field surfaced nothing against the company or Ozzie Gomez. A consumer-advocacy write-up reported no CFPB complaints, unverified by us.
That is not a clean bill of health and we will not present it as one. PACER and CourtListener were not accessible, and Florida state dockets were not searched individually. Bar and accountancy checks did not apply: no attorney or CPA is named.
Innovative Tax Relief Pros and Cons
Pros
- Publishes an actual fee range: most cases $2,000 to $7,500 total.
- Phased billing, a written estimate before each phase, no percentage-of-savings fees.
- 4.92 out of 5 from 235 BBB customer reviews; no government actions listed.
- Free, no-obligation consultation, and unusual candor: it states plainly that it has one office and guarantees nothing.
- A decade in business, accredited 11/22/2018, a 5-minute callback promise, Spanish site.
Cons
- Advertises Enrolled Agents, CPAs and tax attorneys and names none. No license numbers or PTINs.
- No guarantee, refund clause or cancellation clause in its terms.
- Markets an A+ BBB grade on three of its own properties; BBB publishes A.
- The investigation-phase fee is never published; no minimum debt is stated.
- Binding arbitration in Palm Beach, Florida, and a class-action waiver, plus consent to autodialed telemarketing calls.
Alternatives to Innovative Tax Relief
Only one company below publishes an actual price, and it is the one reviewed; the others hide it until a sales call, so what you can compare in advance is guarantee terms. Read every star rating with its review count: Choice’s 5 out of 5 rests on 1 customer review, Optima’s 4.07 on 1,987. Not comparable samples.
| Innovative Tax Relief | 🏆OUR PICK🏆 Choice Tax Relief |
Optima Tax Relief | Community Tax | |
|---|---|---|---|---|
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| Free Consultation | Yes | Yes | Yes | Yes |
| Fee Structure | Phased: investigation, then resolution, estimate before each. Most cases $2,000 to $7,500 total; investigation fee not published. | Not published. Publishes a $10,000 minimum debt. | Two-stage: investigation, then resolution. Amounts not published. | Flat, fixed pricing described. Amounts not published. |
| Money-Back Guarantee | None. Disclaimed on four pages of its site. | None published. | 15-day refund of the investigation fee only. | No terms published; a general satisfaction statement. |
| BBB Rating | A; 4.92 out of 5 from 235 customer reviews; 14 complaints closed in three years. | A+; 5 out of 5 from 1 customer review; 0 complaints on file. | A+; 4.07 out of 5 from 1,987 reviews; 788 total complaints in three years. | A+; 4.21 out of 5 from 142 reviews; 35 total complaints in three years. |
Choice Tax Relief is owned by Logan Allec, CPA, founder of Money Done Right, and states that it is staffed by CPAs and tax attorneys. We verified staff licensure at none of these firms, Innovative Tax Relief included, so nothing here is a credential comparison.
Disclosure: Money Done Right founder Logan Allec, CPA, owns Choice Tax Relief, which competes with the company reviewed here. That is exactly why the scorecard above is based on published, verifiable evidence rather than opinion.
Optima uses the same two-stage model; Community Tax describes flat pricing; Choice Tax Relief publishes none.
Who Innovative Tax Relief Is Best For
- People who want a price range before a sales call.
- People who would rather pay in stages, with a written estimate each time.
- Straightforward federal problems — unfiled returns, installment agreements, levy release — handled remotely, including in Spanish.
Who Innovative Tax Relief Is Not For
- Anyone who needs their representative’s credential confirmed before signing.
- Anyone who wants a money-back guarantee or refund window.
- People who want to meet their representative in person, or who reject arbitration.
Final Thoughts
Innovative Tax Relief LLC is a real, decade-old Florida company with an A from BBB and 4.92 out of 5 from 235 customer reviews. Its pricing disclosure beats the category norm, and admitting it has one office and guarantees nothing is unusual candor here.
Two things hold it back: it names none of the Enrolled Agents, CPAs and tax attorneys it advertises, and it markets an A+ the bureau does not publish. Neither is disqualifying. This is workable for a taxpayer willing to verify what the company has not: get your case handler’s name, credential and PTIN, the investigation-phase fee in writing, and the refund language in the service agreement.
Outcomes in tax resolution depend on your individual circumstances, and no firm can guarantee a specific result. Installment agreements, Currently Not Collectible status and first-time penalty abatement can also be pursued directly with the IRS at no cost.
Frequently Asked Questions
- Is Innovative Tax Relief legit?
- What is Innovative Tax Relief’s BBB rating?
- Why does the company advertise an A+ when BBB shows an A?
- How much does Innovative Tax Relief cost?
- Does Innovative Tax Relief offer a money-back guarantee?
- Does Innovative Tax Relief have CPAs, enrolled agents and tax attorneys on staff?
- Is innovativetaxrelief.com the company’s website?
Still deciding who to trust with your IRS debt?
Here's what I'd do: before you hire anyone, get a free case review from a licensed CPA. My team at Choice Tax Relief will tell you what your options actually are and what it should cost — even if you don't hire us.
Get My Free Case Review →For $10,000+ in IRS back taxes · Free & confidential · Or call 866-8000-TAX
Author:
Logan is a practicing CPA and founder of Choice Tax Relief and of course Money Done Right. After spending nearly a decade in the corporate world helping big businesses save money, he launched his blog with the goal of helping everyday Americans earn, save, and invest more money. Learn more about Logan.
Reviewer:
Logan is a practicing CPA and founder of Choice Tax Relief and of course Money Done Right. After spending nearly a decade in the corporate world helping big businesses save money, he launched his blog with the goal of helping everyday Americans earn, save, and invest more money. Learn more about Logan.
